Patient Resources
At True Dermatology, our goal is to provide the best possible dermatologic care for our patients. We'll create an individualized treatment plan and deliver our services in a comfortable environment.
We also want the process of getting an appointment and setting up your paperwork to be seamless.
Schedule Your Appointment
For general dermatology and any skin cancer questions or concerns, please call to schedule an appointment today at 205-624-2100. Our offices are conveniently located in Alabaster, Birmingham, Clanton, Cullman and Pell City.
Prepare For Your Visit
We value your time and will make every effort to see you at your scheduled time. Please arrive 15 minutes early for your first visit and notify us ASAP if you are running late.
See the FAQs below for more information about insurance, patient forms, what to bring with you, and much more. We look forward to serving you!
True Dermatology participates in most major insurance plans, including:
- Aetna (HMO, PPO, Comm)
- Blue Cross Blue Shield (HMO, PPO, Comm)
- Cigna HealthSpring
- Cigna (HMO, PPO, Comm)
- Humana (HMO, PPO, Comm)
- Medicare
- TRICARE
- UnitedHealthcare (HMO, PPO, Comm, AARP)
- VACCN (Managed by UnitedHealthcare)
We will bill your insurance carrier as a courtesy to you. Please contact your insurance carrier to determine eligibility, copay, deductible and referral requirements prior to your appointment.
We accept new and return patients (self-referred) or patients referred by other physicians. Please also consider the rules set by your insurance plan. Some plans require a referral from your primary care physician. If you are unsure, call your insurance company to confirm.
You can fill out your forms before your appointment by using the Patient Portal, or you can fill them out in the office on the day of your appointment.
Please arrive 15-20 minutes early if you want to fill out the forms in the office.
Please bring these items with you:
- Your filled-out patient forms
- Your insurance card(s)
- Any required co-payment
- Referral forms (if required)
- A list of all prescription and over-the-counter medications you are currently taking
- Pertinent medical and surgical history information. (If you want to have your medical records sent to our office, fill out a release of medical records form through our office or through your previous doctor’s office.)
- X-ray films, laboratory data or pathology reports (if relevant)
Yes. Please arrive at least 15 minutes early for your first appointment to make sure your paperwork is in order. We realize that our patients’ time is valuable, and we make every effort to see patients at their scheduled time.
If you are running late, please let us know as soon as you can.
We ask that patients provide at least 24 hours notice to cancel so the appointment window can be made available to others.
True Dermatology team members will review your medical history and conduct a thorough skin examination.
Once a diagnosis is made, we’ll talk about your treatment options.
We encourage you to participate in the discussion and ask questions!
That depends on your insurance plan, which determines deductibles, copays and networks, among other things. If you have questions or concerns, discuss them with your insurance company. Plan to pay your copay or any payment required by your insurance at the time of your visit.
Payments can be made by cash, MasterCard, VISA, American Express or Discover.
Patient balances are due upon receipt of the statement.
For all services rendered to minor patients, we will hold the parent or guardian accompanying the minor responsible for expenses incurred during the visit.